Terms of service

These Terms of Service (the "Terms of Service") govern the use of the mobile and internet-based services, business tools offered by the NEWDEW Inc. (the "Company," "NEWDEW," "we" or "us") at and through the website and through mobile applications (such services, applications and the Website are collectively referred to as the "Services"). The Company's Privacy Policy located at https://newdew.io/privacypolicy/ as well as any community guidelines or dispute resolution procedures that the Company may provide or make available, are all considered part of these Terms of Service and are incorporated by reference into these Terms of Service in their entirety. Any reference to these Terms of Service shall include and mean a reference to all such incorporated policies, guidelines, programs, schedules and processes. In the event of a conflict between these Terms of Service and any other terms posted on the Website, the terms of these Terms of Service shall govern, and in the event of a conflict between these Terms of Service and the End User License Agreement in mobile applications (the "EULA"), the terms of the EULA shall govern.

PLEASE READ THESE TERMS OF SERVICE CAREFULLY. THIS IS A LEGAL AGREEMENT BETWEEN NEWDEW AND YOU WHICH GOVERNS YOUR USE OF THE SERVICES. YOUR USE OF THE SERVICES CONSTITUTES YOUR ACCEPTANCE OF AND AGREEMENT TO ALL OF THE TERMS AND CONDITIONS IN THESE TERMS OF SERVICE AND YOUR REPRESENTATION THAT YOU ARE 18 YEARS OF AGE OR OLDER. IF YOU OBJECT TO ANYTHING IN THESE TERMS OF SERVICE, YOU ARE NOT PERMITTED TO USE THE SERVICES.

If you are accepting these Terms of Service and using the Services on behalf of a company, organization, government, or other legal entity, you represent and warrant to NEWDEW that you have full power and authority to do so.

The Services are protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. Unauthorized reproduction or distribution of the Services, or any portion of them, may result in severe civil and criminal penalties, and will be prosecuted to the maximum extent possible under the law. The Services are licensed, not sold.

The NEWDEW Services

NEWDEW is a platform that connects the best stylists (collectively or individually, "Professionals") providing hair and grooming services ("Grooming Services") with clients seeking such services ("Clients" or "you"). The Professionals and Clients are both users of the Services provided by NEWDEW and are hereinafter referred to collectively as "Users."

NEWDEW solely provides a platform for Professionals and Clients to connect and serves only as a medium to facilitate the provision of Grooming Services. NEWDEW does not provide or contract for Grooming Services, and Professionals and Clients contract independently for the provision of Grooming Services. Each Client is solely responsible for selecting the Professional, the Grooming Services to be provided and the location at which Grooming Services will be performed, whether on the premises of a Professional or at a site designated by the Client. Any decision by a Client to receive Grooming Services or by a Professional to provide Grooming Services is a decision made in such person's sole discretion and at their own risk. All Users understand and acknowledge that (i) the Company does not conduct background checks on Clients and (ii) any provision of Services in a private location inherently increases the risks involved for both Clients and Professionals.

NEWDEW does not have control over the quality, suitability, reliability, timing, durability, legality, failure to provide, or any other aspect whatsoever of any Grooming Services provided by Professionals nor of the integrity, responsibility or any of the actions or omissions whatsoever of any Professionals or Clients. NEWDEW makes no representations or warranties whatsoever with respect to Grooming Services offered or provided by Professionals or requested by Clients through use of the Services, whether in public, private, or offline interactions, or about the accreditation, registration or licensing of any Professional. You understand that NEWDEW does not routinely screen its Users, inquire into the background of its Users or attempt to verify information provided by any User. NEWDEW does not verify or confirm that any User is who they claim to be or is accurately representing themselves and does not verify or confirm any representations with respect to Grooming Services on the Services. NEWDEW does not assume any responsibility for the accuracy or reliability of this information or any information provided through the Services. Notwithstanding the foregoing, NEWDEW may, but is not obligated to, check the background and experience of Professionals via third-party background check services and first party interviews, including but not limited to a verification of identity and a comprehensive criminal background check, and may terminate a Professional based on any information discovered during such background checks and first party interviews. Whether or not NEWDEW conducts a background check or first party interview on a Professional, each Client must decide whether a Professional is suited to such Client's needs and should exercise caution and common sense to protect their personal safety and property, just as they would when interacting with anyone you don't know. NEITHER COMPANY NOR ITS AFFILIATES OR LICENSORS IS RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE, OF ANY USER OF THE SERVICES AND YOU HEREBY RELEASE THE COMPANY AND ITS AFFILIATES OR LICENSORS FROM ANY LIABILITY RELATED THERETO. COMPANY AND ITS AFFILIATES AND LICENSORS WILL NOT BE LIABLE FOR ANY CLAIM, INJURY OR DAMAGE ARISING IN CONNECTION WITH YOUR USE OF THE SERVICES.

In connection with certain services, including Grooming Services, for which reservations are made available on the Services, some Professionals may require you to enter credit card or other payment information, and such Professionals may charge fees for reservations, including cancelled and missed appointments. The Professionals are only allowed to do so in accordance with any policy posted on such Professional's NEWDEW page at the time of your booking. By entering your payment information when requested, you authorize NEWDEW and its payment processors to charge and process the fees and charges assessed in connection with your reservations in accordance with the policy described on the Professional's NEWDEW page at the time of your booking. While NEWDEW takes what it believes to be reasonable efforts to ensure secure transmission of your information to third parties who assess and process payments, NEWDEW is not responsible for any fees or charges assessed by third parties or any errors in the processing of payments by third parties, including any errors that result from third-party negligence, improper transmission of payment information, your mistaken submission of payment information, or your submission of erroneous payment information.

If you cancel or don't show up for an appointment, your credit card may still be charged in accordance with the cancellation policy of the Professional posted on such Professional's NEWDEW page at the time of your booking, at the Professional's discretion. NEWDEW facilitates the payment transaction per these Terms between you and each Professional, but is not responsible for mediating any resulting disputes. NEWDEW has no obligation to provide refunds or credits, but may grant them in extenuating circumstances, as a result of specific refund guarantee promotions, or to correct any errors made by NEWDEW, in each case in NEWDEW's sole discretion.

Although the Services are intended to provide a Professional's availability in real-time, it is possible that a scheduling conflict may occur that requires the Professional to reschedule your reservation. Creation of a reservation using the Services is not a guarantee that the Professional will honor the reservation as scheduled.

NEWDEW cannot guarantee availability of the Services to any User.

NEWDEW does not independently confirm that Professionals are licensed to perform the Grooming Services offered by them on our Website. However, when Professionals create accounts with NEWDEW, Professionals certify to NEWDEW that they are a licensed professional, or if the Professional is a hair stylist, merchant or other business entity, all of such Professional's employees, independent contractors or agents who are providing Grooming Services each are a licensed professional, that they are legally able to provide the Grooming Services they offer to Clients on our Website, and that their business information is correctly represented on NEWDEW. NEWDEW reserves the right to remove or hide any incorrect, out of date, or illegal information from profiles, as well as remove or hide the entire profile itself at any time.

Fees and Payment

Fees

Fees for the Subscription ("Subscription Fees") are set forth (a) herein, (b) online and/or (c) in a separately executed or accepted Subscription agreement between you and NEWDEW.

You agree to pay NEWDEW the Subscription Fees, and any other applicable fees as may be agreed to by you. All fees are non-refundable and non-transferable except for as expressly provided in these Terms of Service. Unless otherwise stated, fees must be paid in advance of each billing period.

Each Professional authorizes us to confirm that the credit card account or other payment method associated with their Account and used in connection with the Services is and remains in good standing with a financial institution as long as the Professional is using the Services. Each Professional authorizes us to obtain credit reports or other background inquiries from time to time to assess the Professional's eligibility to continue use of the Services. All balances and all fees, charges, and payments collected or paid through the Services are denominated in US dollars. Users of the Service will be liable for any taxes (including VAT, if applicable, required to be paid on the Services provided under the Agreement (other than taxes on the Company's income).

Billing Cycle

Your Subscription starts on the date that you sign up for a Subscription and submit payment. Unless otherwise communicated to you at the time of sign up, each Subscription cycle is one-month in length ("Subscription Period"), and will automatically renew on a monthly basis until we or you terminate the Subscription, or you notify us via the Services or by email to newdewnow@gmail.com of your decision to terminate your current Subscription. Unless otherwise communicated to you, you will be billed on the monthly anniversary of first submitting payment to us for your Subscription (e.g., if your Subscription begins on July 25th, it will renew on August 25th, September 25th, and so on. If your Subscription begins on a date that doesn't occur every billing cycle (e.g., the 31st), you will be billed on the last day of every month. We reserve the right to change the timing of our billing. You acknowledge that the amount billed to you each month may vary due to promotional offers and/or adding or changing your Subscription plan, and you authorize NEWDEW to charge you for these varying amounts as necessary.

Subscription Pricing

We reserve the right to adjust pricing for the Subscription Services at any time upon fourteen (14) days prior notice. Unless we expressly communicate otherwise, any price change to your membership will take effect on your next billing cycle. You must agree to the change in fees to continue to use the Services. To withdraw your consent, you will need to cancel your account by logging into your account and following the cancellation procedures there, or notifying us at newdewnow@gmail.com

Trials

NEWDEW may, from time to time, offer trial memberships which include free or discounted access to the Subscription during the designated trial period. Each trial membership will automatically convert to a regular monthly subscription if the subscription is activated by placing a credit card or other payment method on file. unless cancelled no more than forty-eight (48) hours prior to the end of your trial period. To cancel your subscription, logon to your account and follow the cancellation procedures indicated there, or email newdewnow@gmail.com

Subscription Cancellation

You may terminate your Subscription at any time. If you cancel with more than forty-eight (48) hours notice prior to your next billing cycle, you will not be charged for the next month of the Subscription Service. If you have any questions about your individual billing cycle, please log onto your account to view your billing cycle details, or contact us at newdewnow@gmail.com

You will not be eligible for a prorated refund or any portion of the Subscription Fees paid for the then-current monthly subscription cycle. Following cancellation, you will continue to have access to the Subscription Services through the end of your current billing cycle.

Accounts

Account Registration

By creating an account with NEWDEW (an "Account"), you are granted a right to use the Services provided by NEWDEW subject to the restrictions set forth in these Terms of Service and any other restrictions stipulated to you by us in writing. Our registration process will ask you for information including your name and other personal information, and in registering for an Account, you agree to provide true, accurate, current and complete information about yourself as prompted by the Services' registration process and as requested from time to time by NEWDEW (such information, "Registration Data"). You further agree that, in providing such Registration Data, you will not knowingly omit or misrepresent any material facts or information and that you will promptly enter corrected or updated Registration Data via the Services, or otherwise advise us promptly in writing of any changes or updates to your Registration Data. You further consent and authorize us to verify your Registration Data as required for your use of and access to the Services. We reserve the right to suspend or terminate the Account of any User who provides inaccurate, untrue, or incomplete information, or who fails to comply with the account registration requirements.

Account ID

Once you register for the Services, you shall receive a unique user identification and password in connection with your Account (collectively referred to herein as "Account IDs"). You must use your true and accurate name when signing up for an Account. You are required to select an appropriate and non-offensive Account ID. Ideally, the Account ID you choose will be a reasonably descriptive name that clearly identifies you. We reserve the right to remove or reclaim any Account ID if we believe, in our sole discretion, the Account ID is inappropriate, offensive or confusing or potentially violates the rights of a third party (such as when a trademark owner provides notice that an Account ID is similar to the trademark and the Account ID does not closely relate to the User's actual name or trademark rights).

Your Account

You agree to maintain your Account solely for your own use. You agree that you will not allow another person to use your Account IDs to access or use the Services under any circumstances. You are solely and entirely responsible for maintaining the confidentiality of your Account IDs and for any charges, damages, liabilities or losses incurred or suffered as a result of you failure to do so. We are not liable for any harm caused by or related to the theft of your Account IDs, your disclosure of your Account IDs, or your authorization to allow another person to access or use the Services using your Account IDs. Furthermore, you are solely and entirely responsible for any and all activities that occur under your Account including any charges incurred relating to the Services. You agree to immediately notify us of any unauthorized use of your Account or any other breach of security known to you. You acknowledge that the complete privacy of your data and messages transmitted while using the Services cannot be guaranteed.

Linking Your Account

As part of the functionality of the Services, you may link your Account with online accounts you may have with third party service providers (each such account, a "Third Party Account") by either: (i) providing your Third Party Account login information through the Services; or (ii) allowing NEWDEW to access your Third Party Account, as is permitted under the applicable terms and conditions that govern your use of each Third Party Account. You represent that you are entitled to disclose your Third Party Account login information to NEWDEW and/or grant NEWDEW access to your Third Party Account (including, but not limited to, for use for the purposes described herein), without breach by you of any of the terms and conditions that govern your use of the applicable Third Party Account and without obligating NEWDEW to pay any fees or making NEWDEW subject to any usage limitations imposed by such third party service providers. By granting NEWDEW access to any Third Party Accounts, you understand that (i) NEWDEW may access, make available and store (if applicable) any content that you have provided to and stored in your Third Party Account (the "SNS Content") so that it is available on and through the Services via your Account, including without limitation any friend lists, and (ii) NEWDEW may submit and receive additional information to your Third Party Account to the extent you are notified when you link your Account with the Third Party Account. Unless otherwise specified in these Terms of Service, all SNS Content, if any, shall be considered to be Content (as defined below) for all purposes of these Terms of Service. Depending on the Third Party Accounts you choose and subject to the privacy settings that you have set in such Third Party Accounts, personally identifiable information that you post to your Third Party Accounts may be available on and through your Account on the Services. Please note that if a Third Party Account or associated service becomes unavailable or NEWDEW's access to such Third Party Account is terminated by the third party service provider, then SNS Content may no longer be available on and through the Services. You will have the ability to disable the connection between your Account and your Third Party Accounts at any time. PLEASE NOTE THAT YOUR RELATIONSHIP WITH THE THIRD PARTY SERVICE PROVIDERS ASSOCIATED WITH YOUR THIRD PARTY ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH THIRD PARTY SERVICE PROVIDERS. NEWDEW makes no effort to review any SNS Content for any purpose, including but not limited to, for accuracy, legality or non-infringement, and NEWDEW is not responsible for any SNS Content.

The Services may contain links to third party websites that are not owned or controlled by NEWDEW. NEWDEW has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites. In addition, NEWDEW will not and cannot censor or edit the content of any third-party site. By using the Services, you expressly relieve NEWDEW from any and all liability arising from your use of any third-party website.

You acknowledge and agree that the Services may access your e-mail address book associated with a Third Party Account and your contacts list stored on your mobile device or tablet computer solely for the purposes of identifying and informing you of those contacts who have also registered to use the Services. At your request made via e-mail to newdewnow@gmail.com, NEWDEW will deactivate the connection between the NEWDEW Services and your Third Party Account and any information stored on NEWDEW's servers that was obtained through such Third Party Account will be hidden, except the username and profile picture associated with your Account.

Termination of Accounts

NEWDEW reserves the right, in its sole discretion, to terminate your Account if you violate these Terms of Service or for any reason or no reason at any time. We may also suspend your access to the Services and your Account (including the funds in your Account) if you (a) have violated the terms of these Terms of Service, any other agreement you have with NEWDEW, including without limitation the EULA, or NEWDEW's policies, (b) pose an unacceptable credit or fraud risk to us, (c) provide any false, incomplete, inaccurate, or misleading information or otherwise engage in fraudulent or illegal conduct, or (d) for any other reason in NEWDEW's sole discretion.

If your Account is terminated or suspended for any reason or no reason, you agree: (a) to continue to be bound by these Terms of Service, (b) to immediately stop using the Services, (c) that any licenses granted to you under these Terms of Service shall end, (d) that we reserve the right (but have no obligation) to hide or delete all of your information and account data stored on our servers, and (e) that NEWDEW shall not be liable to you or any third party for termination or suspension of access to the Services or for deletion or hiding of your information or account data. You agree that NEWDEW may retain and use your information and account data as needed to comply with investigations and applicable law.

We will not be liable to you for compensation, reimbursement, or damages in connection with your use of the Services, or in connection with any termination or suspension of the Services. Any termination of these Terms of Service does not relieve you of any obligations to pay any Fees or costs accrued prior to the termination and any other amounts owed by you to us as provided in these Terms of Service.

NEWDEW is not liable for any losses relating to chargebacks, fraudulent charges, or other actions by any User that are deceptive, fraudulent or otherwise invalid as determined in NEWDEW's sole discretion ("Fraudulent Actions"). By using the Services, you hereby release NEWDEW from any liability arising from Fraudulent Actions. You will also use best efforts to promptly notify NEWDEW of any Fraudulent Actions which may affect the Services. NEWDEW reserves the right, in its sole discretion, to terminate the account of any User that engages in, or enables any other User to engage in, Fraudulent Actions.

Payment Processing Services

NEWDEW's Role

The Services allow Clients to pay and Professionals to accept payments for Grooming Services, including Card-based payments initiated with Cards bearing the trademarks of MasterCard International Inc. and Visa Inc. (collectively, the "Networks") through a payment service provider retained by the Company (the "PSP"). We are not a bank and we do not offer banking services as defined by the United States Department of Treasury.

NEWDEW facilitates the processing of payments Professionals receive from Clients. This means that we collect, analyze and relay information generated in connection with these payments.

Authorization

You authorize us to process payments in accordance with the Services, using the payment information you have supplied. Users of the Service will be required to provide their credit card or bank account details to Company and the PSP.

Within 24 hours after you receive confirmation through the Service or via email that a Grooming Service has been completed, you agree to authorize the Company to provide your payment details to the PSP for processing of payments, out of pocket expenses owed to a Professional, any tip or gratuity, if applicable, and the service fees and trust and safety fees owed to Company for the use of the Service. You may be charged a cancellation fee through the PSP if you book a Grooming Service, but cancel it before it is completed.

Third Party Payment Service Provider

Users will be required to provide their credit card or bank account details to the Company and the PSP. As a condition of NEWDEW enabling payment processing services through the PSP, you agree to provide NEWDEW accurate and complete information about you and/or your business, and you authorize NEWDEW to share it and transaction information related to your use of the PSP services.

Notwithstanding any amounts owed to Company hereunder, COMPANY DOES NOT PROCESS PAYMENT FOR ANY SERVICES. To facilitate payment for the Service via bank account, credit card, or debit card, we use Stripe, Inc. and its affiliates (“Stripe”), (in addition to PayPal and Square, discussed below) a third-party payment processor (collectively, “Payment Processors”). The payment processing services are provided by Stripe and are subject to the Stripe terms and conditions and other policies available at https://stripe.com/legal and Stripe’s Global Privacy Policy available at: https://stripe.com/privacy (collectively, the "Stripe Agreements"), and the other applicable Payment Processor’s terms and conditions, privacy policy, and all other relevant agreements (described below) (collectively, the “Payment Processor Agreements”). By agreeing to these Terms of Service, users that use the payment functions of the Service also agree to be bound by the Stripe Agreements, and the other applicable Payment Processor Agreements, for the payment function the user is using, as the same may be modified by Stripe, and the other applicable Payment Processors, from time to time. You hereby authorize Stripe, and the other applicable Payment Processors, to store and continue billing your specified payment method even after such payment method has expired, to avoid interruptions in payment for your use of the Service. Please contact Stripe, or the other applicable Payment Processor, for more information. Company assumes no liability or responsibility for any payments you make through the Service.

NEWDEW also may use Square, Inc. (Square) for payment processing services. By using the Square payment processing services you agree to Square's Terms of Service available at https://squareup.com/us/en/legal/general/ua.

NEWDEW also may use Braintree, a division of PayPal, Inc. (Braintree) for payment processing services. By using the Braintree payment processing services you agree to the Braintree Payment Services Agreement available at https://www.braintreepayments.com/legal/gateway-agreement, and the applicable bank agreement available at https://www.braintreepayments.com/legal/cea-wells.

Company reserves the right, in its sole discretion (but not the obligation), to (i) place on hold any payment and out of pocket expenses, or (ii) refund, provide credits or arrange for the PSP to do so.

Unauthorized or Illegal Use

We may decide not to authorize or settle any transaction that you submit to us if we believe in our sole discretion that the transaction is in violation of these Terms of Service or any other NEWDEW agreement, or that it exposes Professionals, other NEWDEW Users, the PSP or NEWDEW to harm. Harm includes fraud and other criminal acts as determined by NEWDEW in our sole discretion. If we reasonably suspect that your Account has been used for an unauthorized, illegal, or criminal purpose, you give us express authorization to share information about you, your Account, and any of your transactions with law enforcement.

Accepted Cards

NEWDEW works with any US-issued and most non-US issued credit, debit, prepaid, or gift cards ("Cards") with a Visa, MasterCard, or Discover logo. We may remove or add Cards that we accept at any time without prior notice. We will generally only process Cards that receive an authorization from the applicable Network and Card issuer.

NEWDEW Fees

Subject to the terms of these Terms of Service, we reserve the right to change our Fees immediately upon notice. You must agree to the change in Fees to continue to use the Services. To withdraw your consent, you will need to close your Account. All balances and all Fees, charges, and payments collected or paid through the Services are denominated in US dollars.

Customer Care

Professionals, as a separate entity from NEWDEW, are solely responsible for all customer service issues relating to such Professional's goods or services, including without limitation, any Grooming Services, pricing, order fulfillment, order or appointment cancellation, returns, refunds and adjustments, rebates, functionality and warranty, and feedback concerning experiences with such Professional, any personnel, their policies or processes. As between Clients and NEWDEW, NEWDEW is solely responsible for customer service issues relating to any Account, payment, Card processing, debiting or crediting.

Professional's Loyalty Programs

Professionals may offer loyalty programs to Clients. If a Professional offers such a loyalty program, the Professional (and not NEWDEW) is responsible for ensuring that its program and any associated rewards are compliant with applicable federal and state laws, including laws governing prepaid cards and special offers such as rebates and coupons. The Professionals agree to make available to Clients any terms and conditions applicable to such Professional's loyalty program.

Payment Processing Services

NEWDEW's Role

The Services allow Clients to pay and Professionals to accept payments for Grooming Services, including Card-based payments initiated with Cards bearing the trademarks of MasterCard International Inc. and Visa Inc. (collectively, the "Networks") through a payment service provider retained by the Company (the "PSP"). We are not a bank and we do not offer banking services as defined by the United States Department of Treasury.

NEWDEW facilitates the processing of payments Professionals receive from Clients. This means that we collect, analyze and relay information generated in connection with these payments.

Authorization

You authorize us to process payments in accordance with the Services, using the payment information you have supplied. Users of the Service will be required to provide their credit card or bank account details to Company and the PSP.

Within 24 hours after you receive confirmation through the Service or via email that a Grooming Service has been completed, you agree to authorize the Company to provide your payment details to the PSP for processing of payments, out of pocket expenses owed to a Professional, any tip or gratuity, if applicable, and the service fees and trust and safety fees owed to Company for the use of the Service. You may be charged a cancellation fee through the PSP if you book a Grooming Service, but cancel it before it is completed.

Third Party Payment Service Provider

Users will be required to provide their credit card or bank account details to the Company and the PSP. As a condition of NEWDEW enabling payment processing services through the PSP, you agree to provide NEWDEW accurate and complete information about you and/or your business, and you authorize NEWDEW to share it and transaction information related to your use of the PSP services.

Notwithstanding any amounts owed to Company hereunder, COMPANY DOES NOT PROCESS PAYMENT FOR ANY SERVICES. To facilitate payment for the Service via bank account, credit card, or debit card, we use Stripe, Inc. and its affiliates (“Stripe”), (in addition to PayPal and Square, discussed below) a third-party payment processor (collectively, “Payment Processors”). The payment processing services are provided by Stripe and are subject to the Stripe terms and conditions and other policies available at https://stripe.com/legal and Stripe’s Global Privacy Policy available at: https://stripe.com/privacy (collectively, the "Stripe Agreements"), and the other applicable Payment Processor’s terms and conditions, privacy policy, and all other relevant agreements (described below) (collectively, the “Payment Processor Agreements”). By agreeing to these Terms of Service, users that use the payment functions of the Service also agree to be bound by the Stripe Agreements, and the other applicable Payment Processor Agreements, for the payment function the user is using, as the same may be modified by Stripe, and the other applicable Payment Processors, from time to time. You hereby authorize Stripe, and the other applicable Payment Processors, to store and continue billing your specified payment method even after such payment method has expired, to avoid interruptions in payment for your use of the Service. Please contact Stripe, or the other applicable Payment Processor, for more information. Company assumes no liability or responsibility for any payments you make through the Service.

NEWDEW also may use Square, Inc. (Square) for payment processing services. By using the Square payment processing services you agree to Square's Terms of Service available at https://squareup.com/us/en/legal/general/ua.

NEWDEW also may use Braintree, a division of PayPal, Inc. (Braintree) for payment processing services. By using the Braintree payment processing services you agree to the Braintree Payment Services Agreement available at https://www.braintreepayments.com/legal/gateway-agreement, and the applicable bank agreement available at https://www.braintreepayments.com/legal/cea-wells.

Company reserves the right, in its sole discretion (but not the obligation), to (i) place on hold any payment and out of pocket expenses, or (ii) refund, provide credits or arrange for the PSP to do so.

Unauthorized or Illegal Use

We may decide not to authorize or settle any transaction that you submit to us if we believe in our sole discretion that the transaction is in violation of these Terms of Service or any other NEWDEW agreement, or that it exposes Professionals, other NEWDEW Users, the PSP or NEWDEW to harm. Harm includes fraud and other criminal acts as determined by NEWDEW in our sole discretion. If we reasonably suspect that your Account has been used for an unauthorized, illegal, or criminal purpose, you give us express authorization to share information about you, your Account, and any of your transactions with law enforcement.

Accepted Cards

NEWDEW works with any US-issued and most non-US issued credit, debit, prepaid, or gift cards ("Cards") with a Visa, MasterCard, or Discover logo. We may remove or add Cards that we accept at any time without prior notice. We will generally only process Cards that receive an authorization from the applicable Network and Card issuer.

NEWDEW Fees

If applicable, you agree to pay the applicable fees listed on our Fee Schedule for use of the Services ("Fees"). Subject to the terms of these Terms of Service, we reserve the right to change our Fees immediately upon notice. You must agree to the change in Fees to continue to use the Services. To withdraw your consent, you will need to close your Account. All balances and all Fees, charges, and payments collected or paid through the Services are denominated in US dollars.

NEWDEW Programs

NEWDEW may at any time in its sole discretion, change, modify, add to, supplement or delete the terms and conditions of any NEWDEW Program, including without limitation changing the name, fees and eligibility requirements to participate in such NEWDEW Program. The Company will endeavor to notify you of any material changes by email, but will not be liable for any failure to do so. In any case, the liability of any of Company's partners pursuant to such NEWDEW Programs shall be limited as described in these Terms of Service, including but not limited to Section 12 of these Terms of Service.

The NEWDEW Programs may, among other things, offer certain benefits to Clients for referring Professionals or Clients to the Services. The NEWDEW Programs may offer certain premium services for additional fees to certain Users. Currently, each User will have the choice to join that NEWDEW Program, however, in the future, the participation in certain of the NEWDEW Programs may become mandatory for certain Users.

If any future changes to these Terms of Service are unacceptable to you or cause you to no longer be in compliance with these Terms of Service, you must terminate, and immediately stop using, the Services.

Gift Cards

At times and under circumstances in Company's sole discretion, the Company may issue to certain Users gift cards ("Gift Cards") that can be used to pay for Services, including the Grooming Services, and fees or expenses associated with the Services. Gift Cards are not replaceable if lost or stolen and have no expiration date, but in certain states, after a period of time, we may be required to remit the cash associated with unused Gift Card balances to certain states pursuant to their abandoned property laws. Once we have remitted such cash to a state, if someone tries to redeem the Gift Card, it may no longer be redeemed and we may direct them to that state's government instead. Gift Cards are not redeemable by the Company for cash except as required by applicable law.

If you wish to redeem your Gift Card and you can do so under applicable law, simply send your Gift Card along with a self-addressed envelope to Attn: Gift Cards, 4491 Cheshire Station Plaza, PMB #165, Dale City, VA 22193.

We'll verify your address, confirm that your Gift Card balance qualifies you for redemption, and send you a check for the exact amount in the envelope provided. If we determine that the Gift Card is not required to be redeemed under applicable law, or we can't verify your residency, we'll return your Gift Card in the envelope provided. Company will be unable to redeem or return your Gift Card without a self-addressed envelope and is not responsible for mail that doesn't arrive at the address provided and cannot guarantee delivery in any way after submittal to the US Postal Service.

A Gift Card cannot be combined with any other Gift Cards, gift certificates or other coupons for any given individual transaction on the Website. A Gift Card cannot be used as a credit or debit card. Company reserves the right to limit quantities of Gift Cards purchased by any person or entity and to cancel a Gift Card if it believes that the Gift Card was obtained through fraudulent or unauthorized means.

No credit card, credit line, overdraft protection, or deposit account is associated with your Gift Card. You cannot "reload" (i.e., you cannot add value/balance to your Gift Card at this time). If a Gift Card holder's purchase exceeds the amount of that Gift Card's balance, the Gift Card holder must pay the difference by another means. Unused Gift Card balances are not transferable. Company reserves the right to correct the balance of a Gift Card if Company believes that a billing error has occurred. Company disclaims all liability for any such billing errors. Gift Cards and their use are subject to these Terms of Service, and use of a Gift Card constitutes acceptance hereof. Unused Gift Card balances are not transferable.

Text Messaging Terms and Conditions

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By opting in to NEWDEW INC., or our subsidiaries or affiliates (hereinafter, “We,” “Us,” “Our”) (the “Service”), you agree to these Text Messaging Terms and Conditions (the “Agreement”). Your participation in the Service is also subject to our Privacy Policy, Terms of Use and any other applicable terms and agreements related to your use of Our services. This Agreement is not intended to modify other terms or the Privacy Policy that may govern the relationship between you and Us in other contexts.

You acknowledge that by voluntarily providing your telephone number(s), you expressly agree to receive ongoing recurring automated text messages (such as SMS, MMS, or successor protocols or technologies) from, or on behalf of, Us that may be sent using an automatic telephone dialing system concerning the marketing and sale of Our products, services, offers, promotions, and events, as well as your relationship with Us, including your orders and the products and services that you have inquired about. You understand that consent is not required to make any purchase from Us. Message and data rates may apply. Message frequency may vary.

Your consent to receive automated texts is completely voluntary. You may opt-out at any time. To opt out of text messages, reply “STOP”, “END”, “CANCEL”, “UNSUBSCRIBE”, or “QUIT” to any mobile message from Us or emailnewdewnow@gmail.com and specify that you want to opt out of text messages. You may also text “HELP” or email Us atnewdewnow@gmail.com for help. You acknowledge and agree to accept a final text message confirming your opt-out. We may use different shortcodes for different messaging purposes, so texting STOP”, “END”, “CANCEL”, “UNSUBSCRIBE”, or “QUIT” to one shortcode will not effectuate a stop request for all shortcodes to which you are subscribed. If you would like to stop messages from multiple shortcodes, text STOP”, “END”, “CANCEL”, “UNSUBSCRIBE”, or “QUIT” to each shortcode to which you are subscribed. Text messages may not be available on all mobile carriers. For help, text “HELP” to any text message from Us, or email newdewnow@gmail.com. Text “STOP” to cancel.

We will not be liable for any delays in the receipt of any SMS messages connected with this Program. Delivery of SMS messages is subject to effective transmission from your wireless service provider/network operator, and is outside of Our control. T-Mobile is not liable for delayed or undelivered messages.

We will send you information regarding your account, such as confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages (“Service Messages”) by SMS. You may not opt out of receiving Service Messages from Us unless you deactivate your account.